Reviews
Very responsive. James dispatched service tech out in less than a hour of initial call. Chase was very friendly and made a hot, messy, aggravating situation more bearable. Knowledgeable young man and a pleasure to work with. Very friendly and informative. Appreciate diagnostic, explanation of problems and upfront costs to fix. No "surprise" charges.
Recommend this company and this tech.
My journey started about 2 1/2 years ago when I had a new system installed In a newly renovated house by a company I will not name. That company along with many others after them took my money and then ghosted me. Being disgusted, desperate and overwhelmed I began to do some research in an attempt to find a reputable company. I am so grateful I found Professional Heating and Air! I would give them a 10 star recommendation if the scale went that high! Professional Heating and Air, their techs, office staff and everyone else I came in contact with or beyond exceptional! They are respectful, exceptionally knowledgeable, determined, dedicated, and listen to your every concern and need! They do not give up and they get to the root of your problem. I had a ridiculously hard to find problem and they did what it took to get the problem solved! They have an excellent team that made me feel like me and my problem were important to them! It took a little time because it was a difficult diagnosis but they never gave up and now the problem has been solved. I am eternally grateful to their company and staff! Thank you so much Professional Heating and Air from the bottom of my heart!
Great timely response
Professional, trustworthy and honest
James sets the standard for professionalism
Definitely will continue with service
Steven Warren was very quick to respond. He very quickly and professionally located the problem and repaired it. He is a very polite young man and I highly recommend this company
company was quick to send a technician as soon as they could. very friendly and professional with both receptionist and technician. technician was thorough in finding issue and communicated every detail as he went. great experience