Privacy Policy

Professional Heating & Air is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while at the same time giving you the opportunity to obtain interesting and useful information, products and services.

Personal information may include your name, phone number, address and e–mail address along with other information by which you can be personally identified.

We also collect usage information from you when you visit us. Website usage information is not identifiable information. It describes how our website is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Website usage information also includes the domain names of browsers that visit our website, time of day the website was visited and other non–personally identifiable information.

Please click here to contact us if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from Professional Heating & Air.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third–party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Professional Heating & Air website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.

Terms & Conditions

Professional Heating & Air will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties.

By submitting this form and signing up for texts, you consent to receive text messages from Professional Heating & Air at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.