Reviews
Our air conditioner froze and quit cooling. Everyone from Micah who scheduled an appointment for us for the next day to James who came out and diagnosed the problem and worked with us for financing, to the young man who came and put in 2 window units so we could be cool until they could get the part, to Simon and his helper who installed it for us were extremely professional, courteous, and kind. We will be lifelong customers.
Jimmy and Randy came out for my service today. Both were very knowledgeable and professional. They did an excellent job! Will definitely be using this company for all my HVAC needs in the future.
Great service
Simon, Darian and Aiden did a fantastic job! They lived up to the name of the company "Professional". I would recommend them to anyone in need of repair on their unit! Thank you so much!
Okay, let me start out by saying that any time I have ANY questions about anything to do with my AC, I will be calling Professional Heating & Air. Their customer service was TOP NOTCH.
Starting with Savannah in the office. She was so calm, cool and collected while I was a stressed out mess over my AC being out. She was polite and courteous all while helping me find a service technician as quickly as possible!
Finishing with Steven, my technician, he was SO helpful and knowledgeable about everything! Gave me great advice, fixed our unit in such a timely manner, and educated me on ways to prevent the problem from occurring again.
Everyone was so so wonderful. I can't say enough great things about Professional Heating & Air!!!
I called Professional Heat and Air to request repair on an AC unit for our church. Micah was very responsive by scheduling a same day appointment. Jimmy came; discovered the problem and made repairs quickly.
SSimmon
Kevin was very thorough with his inspection and knowledge of what he was doing. My husband couldn't stop saying how he really knew his s**t. Never felt like we were being "sold" on anything we didn't need. No pressure selling just to make extra money, just expressed what really needed to be done and what could wait if we preferred and what we should potentially plan for in the future. We were very much impressed by the whole experience and very happy with the outcome. Savannah was very professional and easy to communicate with in her assistance for everything we needed as well from a customer service standpoint as far as setting up the appointment and information on the maintenance plans, etc. 100% recommend this company!